Telluride Tourism Board Introduces Program to Draw Group Business
by Seth Cagin
May 10, 2011 | 4642 views | 9 9 comments | 6 6 recommendations | email to a friend | print
Michael Marleton (left) and Todd Gehrke of the Telluride Tourism Board, are planning the "I AM TELLURIDE" challenge for June 1.
Michael Marleton (left) and Todd Gehrke of the Telluride Tourism Board, are planning the "I AM TELLURIDE" challenge for June 1.
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TELLURIDE - Like so much else in the tourism industry, the group sales business is changing, and changing quickly.

“Planners now want to elevate the quality of the group experience,” says Todd Gehrke, who has been the director of group sales at the Telluride Tourism Board since September.

“If a company is going to go to the expense of bringing a group to Telluride, they want to be able to offer exercises in teambuilding, social responsibility and leadership development.”

Business meetings for groups, in other words, are no longer a matter of gathering the team in bucolic location near a golf course (or ski area) and staging a few seminars. It’s more a matter of ensuring that the travel in itself, and the specific destination, and the activities that are offered at that destination, all support business objectives. The younger generation of employees who participate in business retreats and meetings are likewise looking for something more than seminars, Gehrke said: “They’re looking an experience.”

To that end, Gehrke has been working to create five “tracks” for experiential development, building on all that the Telluride region has to offer. The five tracks are “Leadership Development,” “Engagement and Loyalty,” “Collaboration & Relationship Growth,” "Once in a Lifetime Motivators," and “Social Responsibility” – each consisting of a menu of possible group activities. For example, one Leadership program is organized around flyfishing; a Collaboration & Relationship Growth program is a “Box Canyon Amazing Race,” wherein teams compete to solve riddles and overcome challenges; there are adventures in four-wheel drive vehicles and on snowmobiles, artistic workshops, volunteer opportunities, and a historic Telluride GPS orienteering quest. Many of the programs can be facilitated, which is to say guided, but with a businesslike purpose: to support professional group development and personal growth.

The Tourism Board, under the leadership of its new CEO Michael Martelon will introduce the new group sales program to local residents on June 1, in the form of the “I Am Telluride Challenge.”

Local teams of six to eight players are invited to enter the competition, testing their local knowledge “mentally and physically.”

“What we will be staging will be a perfect example of what we are offering to business groups,” Martelon said last week.

By inviting locals to play, Gehrke and Martelon are hoping that locals will not only have a great time, but will develop a keener understanding of how the Tourism Board is reaching out to group planners, and also what it is that business groups will be experiencing while they are here.

Just as a business meeting held in Telluride should be driven by fun, Gehrke emphasized, “it’s the fun element that drives it.”

So pull a team together and enter the challenge by contacting kierstin@visittelluride.com (369-2124), yes, just for the fun of it. But Gehrke and Martelon admit they won’t be sorry if participants experience some personal growth along the way, and even more, a renewed appreciation that they, as locals, are an integral part of the group and visitor experience.

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ResponsibleFreePress
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May 15, 2011
Yes, Mr. Face-

I do enjoy an empty mountain, too. Skied more than 100 days this year and never waited on a lift line except for on one and ten with my grand kids...

You would think, though, that with such excess capacity (no additional marginal costs to have a small lift line) that pricing would enter into the apparent thought process.

But no.

Cracks me up, wholeheartedly. To the bone. ROFLMAO.

It is ok with me since I dont live pay check to pay check; some do and that is what gets my ire.

You have to hand it to old Chapman; the man is a real fox and not a poseur. Like him or not; he has cornered control of BC
FaceOnMars
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May 14, 2011
RFP: strangely enough, I'm personally in favor of a mountain which isn't full; however, it's clear to me that a rising tide would lift all boats on the overall economic front for the immediate Telluride vicinity and the region as a whole.

I always like to entertain conspiracies, but it's actually very rare that I truly buy into any of them. However, I do believe there are MANY MANY "almost conspiracies" which occur on a daily basis. I believe this to be typically more of an accepted institutional bias - which some are able to exploit. Think "DC lobbyists" ... it's legal, it's done all the time, but it's essentially giving a leg up to special interest at the expense of the greater good of our country.

The fox seems to be somewhat of an expert at pushing the envelope of the gray areas to get what it's after. Maybe one day the fox might push too hard, overreach, or simply get caught in an unexpected situation which leaves it holding a "smoking gun" - so to speak. This would be the sort of slip I was referring to.

At which point, a larger predator might get the fox; or maybe all the ranchers are finally able to put 2 & 2 together & go on a fox hunt because they now have proof that the fox has been working an elaborate system to build up it's own system of feeding off all of the hen houses in the area, much to the chagrin of the ranchers who are trying to make a go of it.

ResponsibleFreePress
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May 13, 2011
Mr Face:

Slip up somehow?

Bear Creek could be a disaster-it already is way off the desired mark...

You are, of course, completely 100 percent with out question correct on the effect of pass pricing and amenity pricing and its deleterious effect on hens everywhere.

You showed me that years ago and it has only been amplified by the declining general economy.

Cheers to your insight and have a great weekend.
FaceOnMars
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May 13, 2011
RFP: yes, lodger makes some interesting comments.

I don't know what gives with the fox either ... except to say it seems that many are oblivious to the larger game the fox plays. Divide and conquer seems to be the general strategy; and there's good follow-up with the details on the ground. I have to hand it to the fox on some counts.

Until people start figuring out that there's a much larger ball to keep their eye on, the fox will always be elusive unless it makes a critical error and slips up somehoe.
ResponsibleFreePress
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May 13, 2011
Mr Face and Mr. Lodger-

Very interesting comments and insight. What I can't get my hands around is how, with such control, nothing really comes of this control.

Telluride is a wasteland with 25% vacant store fronts (although I hear Pgonia is coming!)..and TMV Heritage Plaza is a wasteland unless the lifts are running...

What gives with the Fox?

How is skiing in Bear Creek coming?

Oh, right, we didnt really have great strategic planning there...

Oops.
FaceOnMars
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May 13, 2011
More like same fox; one of many hen houses.

^ which is a form of "total warfare" of sorts.

Until people in the area start connecting the dots, it's going to be easy pickings for the fox.
lodger-tride
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May 13, 2011
As a lodger, I have witnessed over the years the conflicts of interest come onto that board. Telski and Telluride.com now run the TTB show with the help of their comrads. I have also witnessed these same board members say in public that the TTB was being too successful and hurting their monopolies by passing out the business evenly. The TTB was finally being productive and fair to all and their own board opposed that? They purposely hired someone with no resort experience as the CEO so they can manipulate the system and take advantage it. It is especially sad when there were better qualified staff in the community and the organization that applied for the job, but were ignored. Now most of the TTB staff have quit and been replaced by Telski employees, most of these positions were not even advertised, interesting is it not? After we were finally in sync and were headed somewhere now they want us to play games with them? I know the game all too well and it is called taking advantage. Here's a lesson, most of us that work, have no time for games and barely can make ends meet. Meanwhile the Foxes are running the hen house. So good luck with all that guys, if I were you I would wake up and smell the coffee but you don't even know what is brewing. Time for a shut down
ResponsibleFreePress
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May 11, 2011
This is such crap.

Lower prices.

Increase volume.

Push for something that can used year round like a water park for the kids.

All these games and crap - I can hear it now...over in Houston or Chicago or New Jersey..."hey honey, lets go to Telluride, they have these really new kinds of groups that are fun and they are in five subsets and..."

Nope, this weekend, some guy with 2 kids a wife and a spare 3k to spend is saying...lets go to Aspen, enjoy some off season hotel rates, go to the public pool and the kids can go on the slide and we can enjoy one of many many nice restaurants..all on the cheap.."

Are you freaking kidding with this idea?

Lower prices, lower regulatory burdens to build, get people here, attract hotels by our new volume, get a decent year round pool, and lets all enjoy the nice restaurants that open up...

Unbelievable.
telluride2long
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May 11, 2011
Sorry to rain on the parade but perhaps the tourism board should be explaining why it has lost 5 good, long term employees in 4 months? Perhaps we should know why the board is allowing this organization to crumble before our eyes. Perhaps the new guy should have provided some leadership in getting Buffalo Springfield here or at least attended the meeting. Still, no reports on how the winter went, how summer is going, group sales conversions, just hot air and new ideas? History repeats itself once again, the tourism entity provides gimmicks and tricks while our businesses go under. The once strong entity retreats to nothingness and a board filled with conflicts of interest run the show. If someone has not let you guys know yet, all we can see is a GIANT VOID, so please spare from us the antics.

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